Topic

#DOT

Passenger Experience

Ten Delay Causes Leave the Airline Column on October 19: What the DOT's Section 511(b) Rule Changes for Meals and Hotels

A US Department of Transportation reporting rule that takes effect on October 19 moves ten kinds of disruption out of the "Air Carrier" category. The department's own filing says the value of amenities airlines provide is expected to fall.

13 October 2026 · 8 minRajkumar Agarwal

Passenger Experience

The Rule That Keeps Not Starting: Washington Pushes Airline Wheelchair Protections to 2027

The US Department of Transportation has again postponed enforcement of the core provisions of its 2024 wheelchair rule, this time to April 30, 2027. Two years after it was written, the most consequential passenger-experience regulation of the decade still has no teeth.

22 August 2026 · 11 minRajkumar Agarwal