Topic

#lounges

Passenger Experience

Southwest Adds a Platinum Tier With Unlimited Companion Pass Trips as It Rebuilds Rapid Rewards for 2027

Southwest Airlines has announced a Rapid Rewards overhaul from 1 January 2027, renaming its status tiers, adding Platinum and Milestone Rewards, and previewing Icon Lounges and fleetwide Starlink Wi-Fi.

16 October 2026 · 11 minRajkumar Agarwal

Passenger Experience

British Airways Starts Rebuilding Its Heathrow Lounges: A New Terminal 5C Lounge by End-2028 and an Arrivals Lounge With 59 Showers

British Airways has set out the first projects in a plan to redesign every Heathrow lounge, starting with a new Terminal 5C lounge due at the end of 2028 and a rebuilt Terminal 5 arrivals lounge due at the end of 2027.

8 October 2026 · 9 minRajkumar Agarwal

lounges — NewsFellow